You have the right to cancel your order up to 14 days after receipt without giving any reason. You have another 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. The shipping costs of the return are for the account of the customer and shipping is at the customer's own risk. These costs are approximately €1.82 per envelope (20-50 grams). Consult the website of your postal carrier for the exact rates.

If you exercise the right of withdrawal, the product will be returned to Mint15 in its original condition, unworn and in its original packaging. To exercise this right, please contact us via or via the contact form. We will then refund the order amount due within 14 days after registering your return if the product has already been returned in good order.

Return address:
Mint15 returns
Kerkstraat 14B
4921 BB Made

You can use the return form. You can download it here: Returns form

Product exchange?

Would you like to exchange a product? That's not a problem at all. You can contact However, you bear the costs of returning the product yourself.

Exception customization:

Tailor-made jewellery purchased through the web shop is specified by order of the customer. The right of withdrawal does not apply to the custom-made jewelry, they can not be returned. The sale is final after successful payment.