Shipping & delivery

Shipping and handling at Mint15:

We strive to ship your order within 2 business days after receiving the payment. You automatically receive an email when your order is completed and if possible a track & trace code. Custom made orders will be shipped within 7 days after payment.

We are always wrapping the jewelry in a festive way, so it’s always a gift to receive. During the checkout process you can choose whether you want to let us wrap something seperately. Your order will also be wrapped carefully for shipment, which minimizes the risk of damage.

Attention: Unfortunately we have no influence on postal shipments and we are not responsible for delays. Delays are possible and customs transfer times can vary. We are not responsible for lost shipments.

Different delivery times:

We do not ship orders on weekends and on Dutch public holidays, because PostNL does not collect mail on that days. PostNL also does not deliver on public holidays. Keep in mind that during busy times (such as the December month and Black Friday, for example) there may be a greater chance of delay in the mail. So be on time with ordering your Christmas gifts!

Netherlands

There are different shipping methods possible within the Netherlands. The delivery time within the Netherlands is usually 1 business day after your order at Mint15 has been completed.

  • PostNL regular mail: €2,50 – Free shipping above €50
  • PostNL mailbox package (track & trace): €3,95
  • PostNL package (track & trace): €6,95 – For larger items like displays

Europe

All orders outside the Netherlands are sent as priority mail. You can choose to have it provided with a track & trace code to track your package.

Europe zone 1 (2-5 days ✱): Belgium, Denmark, Germany, Finland, France, Ireland, Luxembourg, Austria, United Kingdom, Sweden, Switzerland

Europe zone 2 (3-6 days ✱): Cyprus, Estonia, Greece, Hungary, Iceland, Italy, Croatia, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Slovenia, Slovakia, Spain

  • PostNL priority mail: €4,95 – Free shipping above €100
  • PostNL priority package: €8,95 – For larger items like displays
  • PostNL priority package track&trace Europe:
    • Belgium and Germany: €9,15 (2-3 days)
    • Corsica, Denmark, France, Italy, Luxembourg, Austria, Spain, Czech Republic, United Kingdom, Sweden: €13,00 (2-5 days)
    • Hungary, Slovakia, Poland: €14,80 (2-5 days)
    • Rest of Europe: €18,50 (3-6 days)

✱ The delivery time depends on customs clearance. This can vary.

Rest of the world

All orders outside the Netherlands are sent as priority mail. You can choose to have it provided with a track & trace code to track your package.

Rest of the world 1 (4-10 days ✱): Australia, Brazil, Canada, Hong Kong, Indonesia, Israel, Japan, Lebanon, Malaysia, New Zealand, Russia, Saudi Arabia, Serbia, Singapore, Thailand, Turkey, United States , South Korea

Rest of the world 2 (7-12 days ✱): all other countries

  • PostNL priority mail: €4,95 (€4,09 ex. VAT) – Free shipping above €100
  • PostNL priority package: €13,95 (€11,53 ex. VAT) – For larger items like displays
  • PostNL priority package track&trace worldwide: €24,15 (€19,96 ex. VAT)

✱ The delivery time depends on customs clearance. This can vary.