You have the right to cancel your order up to 14 days after receipt without giving any reason. You have 14 days after cancellation to return your product. You will then be credited with the full order amount including shipping costs. The shipping costs of the return are at the expense of the customer and the shipping is at the customer’s own risk. These costs amount to approximately € 1.66 per envelope (20-50 grams). For the exact rates, consult the website of your local postal carrier.
If you use your right of withdrawal, the product will be returned to Mint15 in the original state, unworn and in the original packaging. To use this right you can contact us via [email protected]. We will refund the order amount within 14 days after registration of your return, provided that the product has already been returned in good condition.
4921 BB Made
Please mention your order number and name in the envelop.
Exception custom made jewelry:
Customized jewelery purchased in our webshop are specified on behalf of the customer. The right of withdrawal does not apply to the custom made jewelry, so these can not be returned. The sale is final after successful payment.