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Shipping and handling

Orders are shipped within 1-3 business days. You will automatically receive an order confirmation by email when your order has been completed. Do you have a rush order? Please contact me for the possibilities.

The jewelry is always packed in a festive way, so that it is always a gift to receive. When ordering, you can indicate in the comments field whether you want something packed separately. Orders are carefully packed for shipment, which minimizes the risk of damage. Orders are shipped with PostNL. The envelopes fit through the mailbox, so you don't have to stay at home to receive them.

PLEASE NOTE: Unfortunately I have no influence on postal shipments. Delivery times can always vary. Postal delays sometimes occur and customs clearing times vary a lot. Mint15 is not liable for loss and/or damage of deliveries.

Pricing & shipping times

There are various shipping methods available within the Netherlands. The delivery time within the Netherlands is usualy 1-2 business days after your order has been completed at Mint15.

- Mailbox Parcel (Track & Trace): €4.95.
- Free shipping from €75 / Mailbox Parcel (Track & Trace).

Note: The delivery time is only an indication. The delivery time depends on the situation at PostNL. Please note that during busy times (like December and Black Friday) there may be more chance of postal delays.

All orders outside the Netherlands are sent as Mailbox Parcel (with tracking). You don't have to stay at home, the packages fit through the mailbox.

Mailbox Parcel Tracked: €6.95.
Free shipping from €75.

Delivery time (approx.) *
- Belgium, Luxembourg: 2-3 days.
- France, Germany, Austria: 2-4 days.
- Spain, Italy: 3-5 days.
- Rest of Europe: 3-8 days.

*Note: The indicated delivery time is only an indication. Delivery time may vary and will depend on mail processing time and customs clearance. During busy times (like December and Black Friday) there may be more chance of postal delays. Please contact me if you want to have an indication for your country.

All orders outside the Netherlands are sent as Mailbox Parcel (with tracking). You don't have to stay at home, the packages fit through the mailbox.

Mailbox Parcel Tracked: €10.95.
Free shipping from €75.

Delivery time (approx.) *
- USA, UK, Canada, Japan: 6-9 days.
- Rest of the world: 8-12 days.

*Note:
The indicated delivery time is only an indication. Delivery time may vary and will depend on mail processing time and customs clearance. During busy times (like December and Black Friday) there may be more chance of postal delays. Please contact me if you want to have an indication for your country.

Different deliveries

Orders will be shipped from Monday to Friday. No orders will be shipped on weekends and Dutch public holidays, because no mail will be collected then. No mail is delivered on holidays.

Dutch holidays:
- New Year, January 1
-Easter Monday
- King's Day, April 27
- Ascension Day, forty days after Easter
- Whit Monday
- Christmas, December 25 and December 26

Please note that during busy times (like December and Black Friday) there may be more chance of postal delays. So please be on time with ordering your Christmas gifts!